Date last amended 1 November 2008 Detailed description of goods and/or services
The Luckshack cc is a business in the retail industry that sells Magic the Gathering products. Delivery policy
Subject to availability and receipt of payment, requests will be processed within 5 working days and delivery confirmed by way of email. Please see our shipping information document for full details at this address:
http://www.luckshack.co.za/information.php?info_id=2 Return and Refunds policy
All card sold are assumed to be in Mint/Near Mint condition unless otherwise stated. You will be notified before any order if cards are not to be sold in this condition. You may return any cards within 7 days of purchase if you are not satisfied with the condition.
If goods are returned within 7 days, you will receive a refund excluding transport costs.
If you feel that you need to return products to us, please email us at orders@luckshack.co.za and let us know why you are not happy with your purchase. Customer privacy policy
The Luckshack shall take all reasonable steps to protect the personal information of users. For the purpose of this clause, "personal information" shall be defined as detailed in the Promotion of Access to Information Act 2 of 2000 (PAIA). The PAIA may be downloaded from:
http://www.polity.org.za/attachment.php?aa_id=3569
A more detailed privacy policy is also available here:
http://www.luckshack.co.za/information.php?info_id=3 Payment options accepted
Payment may be made via Visa, MasterCard, Diners or American Express credit cards or by bank transfer into the THE LUCKSHACK bank account, the details of which are available in the contact section of this website and appear during checkout. Credit card acquiring and security
Credit card transactions will be acquired for THE LUCKSHACK via PayGate (Pty) Ltd who are the approved payment gateway for Standard Bank of South Africa. PayGate uses the strictest form of encryption, namely Secure Socket Layer 3 (SSL3) and no credit card details are stored on the website. Users may go to http://www.paygate.co.za to view their security certificate and security policy. Customer details separate from card details
Customer details will be stored by THE LUCKSHACK separately from card details which are entered by the client on PayGate’s secure site. For more detail on PayGate refer to http://www.paygate.co.za Merchant Outlet country and transaction currency
The merchant outlet country at the time of presenting payment options to the cardholder is South Africa. Transaction Currency is South African Rand (ZAR). Responsibility
The Luckshack takes responsibility for all aspects relating to the transaction including sale of goods and services sold on this website, customer service and support, dispute resolution and delivery of goods Country of domicile
This website is governed by the laws of South Africa and The Luckshack chooses as its domicilium citandi et executandi for all purposes under this agreement, whether in respect of court process, notice, or other documents or communication of whatsoever nature. Variation
The Luckshack may, in its sole discretion, change this agreement or any part thereof at any time without notice. Company information
Full name : The Luckshack CC
Physical Address : 48 Carlton Rd, Claremont, 7708
Fax Number : 086 608 9471
Telephone Number : +27 21 404 5200
Website Address : http://www.luckshack.co.za
Email Address : info@luckshack.co.za
Registration Number : 2006/016895/23
Country of Incorporation : South Africa
Current Members - A Klein, N Hsiao
Physical Address for Receipt of Service : 48 Carlton Rd, Claremont, 7708
The Luckshack Contact Details
Support : info@luckshack.co.za
Support : +27 21 404 5200 |
